FAQ

  • What is the process for a truss order?

    Typically, if you have a set of plans for a project, we will ask you to identify any changes that you want to make. One of our designers will draw a layout which we will send to you for approval. If there are any revisions requested, we will revise the design and ask you to approve the design. Once approved, we will provide a quote for the package. Upon acceptance of the quote we ask for a deposit and then forward the truss designs for certification. This must happen before we manufacture a set of trusses. Receipt of the deposit will place your order into our production schedule.

  • What information do I need to provide to receive a floor or roof design & quote?

    A set of plans with any changes marked clearly will enable us to provide a more timely quote. If a floor plan is all you have, plan on spending some time with one of our designers so they can provide a design that reflects your expectations.

  • Do I need an appointment to meet with a designer?

    You are welcome to come in and meet with us anytime, the coffee's always on. However, calling ahead and setting a time to meet with a designer will ensure time is set aside to discuss your project in more detail. Our free consultations are provided as a privilege to our clients.

  • Do I need to have a complete set of plans to receive a floor or roof design & quote?

    The short answer is, “no” but not having a full set of plans makes the process of providing an accurate layout more complicated. There is a lot of pertinent information within a set of plans that is necessary to ensure the design appears as intended and performs as expected by the architect and/or designer.

  • Is it possible to change a previously designed roof?

    Absolutely! One of the benefits of engineered roof trusses is the ability to revise a layout/design that reflects a builder’s or homeowner’s preferences. If you are building the same plan multiple times and want to change the “look” of your project, changing the roof design can give creative distinction to a similar plan!

  • Do I need a set of sealed truss certificates to obtain a building permit?

    The requirement for providing stamped truss drawings prior to issuance of a building permit is determined by the authority having jurisdiction and may differ from one city/municipality to the next. Contact your local building inspection department and ask what they require.